Delete my account

The quickest way

If you still have the app, do it there — it takes effect at once.

Settings › Account › Delete my account. You are signed in there, so we know the request is really yours and it does not have to wait for anyone to check it.

Use the form below if you have already uninstalled the app, lost the phone, or cannot sign in.

What happens

Exactly what is removed

Straight away

Sign-in stops working and every device signed in to the account is signed out.

For 30 days

The account is held, not destroyed, so that a mistake can be undone. Email us within that time and we will put it back exactly as it was. This exists because a wrong tap should not cost a business its books.

After 30 days

Permanently erased: the account, your username and password, email address and mobile number, device records and push tokens, and every cloud backup we hold for you. This cannot be reversed.

Not affected

Invoices already saved on your own phone. They are stored on the device and stay there — deleting the account does not reach into it. Where tax law requires us to keep a record of invoices issued, we keep only the minimum the law requires and delete it when that period ends.

Request form

Ask us to delete the account

Username or email on the account * Anything that helps us confirm it is yours Request deletion

We will only ever use what you type here to find and delete the account. You can also simply email support@kvngroups.in.